Terms & Conditions
A legal disclaimer
These Terms and Conditions govern the use of the North Country Industrial Supply LLC website and the purchase of products and services from North Country Industrial Supply LLC. By using this website, requesting a quote, submitting a purchase order, or purchasing products from us, you agree to these Terms and Conditions.
Quotes and Pricing
All quotes are subject to product availability, supplier availability, applicable taxes, freight charges, and the terms stated on the individual quote.
Pricing and availability may change before an order is accepted. A quote does not guarantee product availability unless specifically stated in writing.
Orders
Orders are considered accepted once confirmed by North Country Industrial Supply LLC. Purchase orders submitted by customers are subject to our acceptance.
Customers are responsible for reviewing product descriptions, quantities, specifications, delivery requirements, and other information before approving an order.
Products and Availability
North Country Industrial Supply LLC works with manufacturers, distributors, suppliers, and other supply partners to fulfill customer requirements.
Product availability, manufacturer lead times, and delivery estimates may change due to circumstances outside our control. We will make reasonable efforts to communicate significant changes affecting an order.
Payment
Payment terms will be stated on the applicable quote, invoice, purchase order acknowledgment, or other written agreement.
Customers agree to pay all amounts due according to the agreed payment terms. Past due balances may be subject to collection costs or other remedies permitted by law.
Shipping and Delivery
Shipping and delivery dates are estimates unless expressly guaranteed in writing.
North Country Industrial Supply LLC is not responsible for delays caused by manufacturers, suppliers, freight carriers, weather, labor disruptions, shortages, government actions, or other circumstances beyond our reasonable control.
Customers are responsible for providing accurate shipping and delivery information and for promptly reporting visible shipping damage or discrepancies.
Returns and Cancellations
Returns and cancellations are subject to approval and may depend on manufacturer or supplier policies.
Special order, custom, made to order, nonstock, or project specific materials may be noncancelable and nonreturnable.
Restocking fees, return freight, or other applicable charges may be the responsibility of the customer. Return authorization should be obtained before returning merchandise.
Product Specifications
Customers are responsible for confirming that products meet the specifications and requirements of their particular project before purchase or installation.
Manufacturer specifications, warranties, certifications, and product documentation remain subject to the manufacturer's terms and conditions.
Warranties
Products sold by North Country Industrial Supply LLC may be covered by warranties provided by their respective manufacturers.
Except as expressly provided in writing, North Country Industrial Supply LLC does not provide warranties beyond those provided by the applicable manufacturer.
Limitation of Liability
To the fullest extent permitted by law, North Country Industrial Supply LLC will not be liable for indirect, incidental, special, consequential, or lost profit damages arising from the use, purchase, delivery, delay, or performance of products or services.
Our liability relating to a particular transaction will not exceed the amount paid to North Country Industrial Supply LLC for the products or services giving rise to the claim, except where applicable law requires otherwise.
Website Use
Information provided on this website is intended for general business purposes. While we make reasonable efforts to keep information accurate and current, we do not guarantee that all website information will always be complete, current, or error free.
Intellectual Property
The North Country Industrial Supply name, website content, graphics, branding, and other original materials may not be copied, reproduced, or used without permission, except as permitted by law.
Privacy
Use of this website is also subject to our Privacy Policy.
Governing Law
These Terms and Conditions are governed by the laws of the State of Illinois, without regard to conflict of law principles.
Changes to These Terms
North Country Industrial Supply LLC may update these Terms and Conditions periodically. Updated terms will be posted on this website with a revised effective date.
Contact
Questions regarding these Terms and Conditions may be directed to:
North Country Industrial Supply LLC